Effective Date: September 3, 2026

NuVision Medispa LLC, doing business as Parkhurst Luxe Medical Spa (“Parkhurst Luxe,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit parkhurstmedspa.com, communicate with us, schedule an appointment, complete an online form, enroll in communications, make a purchase, or otherwise interact with Parkhurst Luxe.

Information We Collect

Depending on how you interact with us, we may collect information including:

  • Name, email address, telephone number, mailing address, and other contact information
  • Date of birth and demographic information
  • Appointment requests and scheduling information
  • Information submitted through contact, consultation, intake, event, model call, or other online forms
  • Health, treatment, and medical information you voluntarily provide
  • Photographs or images you upload or provide
  • Account and patient portal information
  • Transaction, purchase, membership, and payment-related information
  • Communications you exchange with us by phone, email, text message, website forms, or patient portal
  • Marketing and communication preferences
  • Device, browser, IP address, website activity, and similar technical information collected automatically when you use our website

Payment card information may be processed by third-party payment processors and practice-management platforms. We may not directly store complete payment card information when it is processed by those providers.

How We Use Your Information

We may use personal information to:

  • Respond to questions and requests
  • Schedule, confirm, manage, and follow up on appointments
  • Provide consultations, treatments, and services
  • Maintain patient and client records
  • Process payments, memberships, packages, and purchases
  • Send appointment reminders and treatment-related communications
  • Provide pre-treatment and post-treatment instructions
  • Communicate with you regarding your account or patient portal
  • Send marketing communications when permitted by law and your communication preferences
  • Provide information about promotions, events, new services, products, and special offers
  • Improve our website, services, marketing, and client experience
  • Measure the effectiveness of advertising and marketing campaigns
  • Protect against fraud, misuse, security threats, and other unlawful activity
  • Comply with applicable legal, regulatory, and professional requirements

Text Messages and SMS Communications

If you provide your mobile telephone number, Parkhurst Luxe may use text messaging to communicate with you regarding appointments, scheduling, confirmations, reminders, treatment information, follow-up care, account matters, and other service-related communications.

If you separately consent to receive marketing text messages, we may also send promotional communications regarding services, special offers, events, memberships, products, and other Parkhurst Luxe news.

Consent to receive marketing text messages is not a condition of purchasing any goods or services from Parkhurst Luxe.

Message frequency may vary. Message and data rates may apply. You may opt out of marketing text messages at any time by replying STOP to a marketing message. You may receive a confirmation message after opting out. For assistance, contact us at 210-373-5184 or info@parkhurstmedspa.com.

Opting out of marketing messages does not necessarily prevent us from sending non-marketing communications that are necessary to provide requested services, such as appointment-related or transactional communications, where permitted by law.

We may use third-party service providers, including practice-management, scheduling, and communications platforms, to facilitate text messaging on our behalf.

Mobile information and SMS consent will not be sold to third parties for their own marketing purposes. We do not share SMS opt-in consent with third parties for their independent marketing or promotional purposes.

Email Communications

If you provide your email address, we may use it for appointment-related communications, treatment information, account communications, receipts, follow-up care, and other service-related purposes.

If you have opted in or otherwise permitted us to send marketing communications, we may also send emails regarding promotions, events, services, products, memberships, and other Parkhurst Luxe news.

You may unsubscribe from promotional emails using the unsubscribe link included in the email. Unsubscribing from marketing emails will not prevent us from sending necessary transactional, appointment, account, or treatment-related communications.

Online Scheduling and Patient Portal

Our website may integrate with third-party scheduling, practice-management, patient portal, payment, membership, and communication platforms, including platforms such as DaySmart, RepeatMD, Decoda, or their successors.

When you use these features, information may be collected directly by the applicable service provider and processed in accordance with its own privacy practices and its agreements with Parkhurst Luxe.

We may change service providers as our business and technology needs evolve.

Health and Medical Information

Certain information you provide to Parkhurst Luxe may constitute medical information or protected health information and may be subject to additional federal or Texas privacy protections.

Where applicable, our use and disclosure of protected health information is governed by our Notice of Privacy Practices and applicable healthcare privacy laws. If there is a conflict between this website Privacy Policy and our Notice of Privacy Practices regarding protected health information, the Notice of Privacy Practices will control.

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, understand how visitors use our site, improve performance, measure advertising effectiveness, and support marketing activities.

These technologies may collect information such as:

  • IP address
  • Browser and device information
  • Pages viewed
  • Links clicked
  • Referring websites
  • Approximate location derived from IP address
  • Dates and times of website activity
  • Interactions with advertisements or marketing campaigns

You may be able to manage certain cookies through your browser settings or through a cookie preference tool if one is made available on our website.

Disabling certain cookies may affect the functionality of portions of the website.

Analytics and Advertising

We may use third-party analytics and advertising services, including services offered by Google, Meta, and other advertising, analytics, call-tracking, or marketing technology providers.

These providers may use cookies, pixels, and similar technologies to help us understand website activity, measure marketing performance, deliver or measure advertising, and understand how individuals interact with Parkhurst Luxe online.

We do not sell personal information for money.

Depending on applicable law and how particular advertising technologies operate, certain disclosures of information to advertising or analytics providers may be considered “sharing,” “targeted advertising,” or similar processing under applicable privacy laws.

Where required by law, we will provide applicable choices or opt-out mechanisms regarding these activities.

How We Share Information

We may disclose personal information when reasonably necessary to operate Parkhurst Luxe, including to:

  • Practice-management and electronic medical record providers
  • Scheduling and patient portal providers
  • Payment processors
  • Text messaging, telephone, and email service providers
  • Website hosting and technology providers
  • Marketing, advertising, analytics, and communications providers
  • Professional advisors, consultants, and service providers
  • Government agencies, regulators, law enforcement, courts, or other parties when required or permitted by law
  • A successor or affiliated entity in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction

We require service providers to handle information in accordance with applicable law and contractual obligations where required.

Parkhurst Luxe does not sell your personal information for monetary consideration.

Photographs and Uploaded Media

If you submit photographs or other media through our website, patient portal, forms, or other electronic means, those materials may contain personal information.

Treatment photographs maintained as part of a patient record may be subject to additional healthcare privacy protections.

We will not use identifiable patient photographs for public advertising, social media, marketing, or promotional purposes solely because they were provided for treatment. Any such use will be handled pursuant to a separate authorization or consent, as applicable.

If you upload images directly to a public portion of the website, you should avoid uploading files containing embedded location information, such as EXIF GPS data.

Embedded Content and Third-Party Websites

Our website may contain links to or embedded content from third-party websites, social media platforms, videos, maps, scheduling platforms, or other services.

Third-party content may operate as though you visited the third-party website directly. Those providers may collect information, use cookies, or track your interactions according to their own privacy practices.

Parkhurst Luxe is not responsible for the privacy practices of websites or services we do not control.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and patient records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and fulfill the purposes described in this Privacy Policy.

Medical and treatment records may be retained for periods required by applicable federal and Texas law.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, electronic communication, storage system, or internet transmission can be guaranteed to be completely secure. We encourage you to use appropriate care when communicating sensitive information electronically.

Texas Privacy Rights

Texas residents may have certain rights regarding their personal information under applicable Texas privacy laws. Depending on the law applicable to the information and to Parkhurst Luxe, these may include rights to:

  • Confirm whether we process your personal data
  • Access personal data we maintain about you
  • Correct inaccuracies
  • Request deletion of certain personal data
  • Obtain a portable copy of certain personal data
  • Opt out of certain targeted advertising, sale of personal data, or qualifying profiling activities
  • Appeal certain decisions regarding a privacy request

These rights are subject to applicable exceptions and limitations, including exceptions relating to healthcare information and entities regulated by healthcare privacy laws.

To submit a privacy request, contact us at info@parkhurstmedspa.com or 210-373-5184.

We may need to verify your identity before processing certain requests. We will not unlawfully discriminate against you for exercising an applicable privacy right.

If we deny an applicable Texas privacy request, you may contact us at info@parkhurstmedspa.com to appeal the decision.

Children and Minors

Our website and services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization.

Certain Parkhurst Luxe services may occasionally be provided to minors when appropriate and with the involvement and consent of a parent or legal guardian as required by law and our clinical policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.

When material changes are made, we will update the effective date shown at the top of this page and may provide additional notice when appropriate.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, please contact:

NuVision Medispa LLC dba Parkhurst Luxe Medical Spa
9725 Datapoint Drive, Suite 106
San Antonio, Texas 78229

Phone: 210-373-5184
Email: info@parkhurstmedspa.com